Muntalia Shipping Policy

At Muntalia, we are committed to delivering your handcrafted leather and suede apparel safely, quickly, and with full transparency. Every order is prepared with care by our team to ensure it meets our quality standards before it leaves our workshop.

Free Shipping (USA)

We proudly offer free standard shipping on all orders within the continental United States
(excluding Alaska, Hawaii, and U.S. territories).

Order Processing Times

Please allow 3–5 business days for your order to be processed.
During this time, your order is:

• Verified for accuracy
• Carefully picked and packed
• Inspected through quality control
• Prepared for shipment

Processing times may vary slightly during peak seasons or promotional periods.

Standard Shipping Times

Once your order has been processed, it will ship via a trusted carrier and typically arrives within:

4–7 business days (USA)

We work with reliable carriers to ensure timely and secure delivery.

Expedited Shipping

We offer expedited shipping options at an additional cost.
Rates are calculated at checkout based on your location and delivery method.

International Shipping

We ship worldwide.

• Processing time: 3–5 business days
• Estimated delivery: 4–7 business days depending on destination and carrier availability

Customs fees or import duties (if applicable) are the responsibility of the customer.

Order Tracking

You will receive a shipping confirmation email with a tracking number once your order has been dispatched.
You can use this number to follow your shipment directly on the carrier’s website.

Delivery Confirmation

In some cases, a signature may be required upon delivery.
Please ensure someone is available to receive the package at the provided address.

Lost or Stolen Packages

Once a package is marked delivered by the carrier, Muntalia is not responsible for lost or stolen shipments.
If this occurs, we recommend contacting the carrier directly to open a case.

Returns

For information on returns, exchanges, or refunds, please refer to our Return & Refund Policy.

Need Help?

For questions or assistance regarding shipping, feel free to contact us:

Email: support@muntalia.com
Phone: +1 (283) 200-5047